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Agile Coaching Tip: What Is an Empathy Map?

An empathy map is a collaborative tool teams can use to gain a deeper insight into their customers. Much like a user persona, an empathy map can represent a group of users, such as a customer segment....

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Product Owners: Are You Solving Real Problems?

I’ve seen this look too many times from product owners as of late. As organizations shift from can we build it to should we build it, the future of Scrum hangs in the balance. Scrum, as it is practiced...

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Enterprise Lean Startup: Part I – Making It Safe to Experiment

I must give credit to the vibrant Lean Startup community, as it has articulated and grown awareness around some powerful techniques that they have been using to help new businesses identify and match...

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A Tale of Two Teams and Two Times – An Agile Case Study

At BigVisible, we love a good challenge. So we’d like to share with you an agile case study about an engagement where the organization we were working with had a challenge implementing Scrum prior to...

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